F.A.Q.
Q: When do you ship?
A: Once or twice every week! Unless the product is on 'pre-order', it will be shipped out on the date associated with that 'pre-order'.
Q: Do you ship outside of U.S.?
A: Yes, international shipping is available. Please check to make sure your country accepts international packages without hefty restrictions/customs fees before placing an order with us.
Q: What happens if my product ends up damaged/incorrect?
A: If your package has arrived damaged/incorrect please send an email over to wenwen.neale@gmail.com so we can help!
Q: How long will it take to receive my order?
A:
United States: 1-2 weeks
Canada: 2-4 weeks
South America: 2-8 weeks
Everywhere else: 4-12 weeks
Q: Can I add custom messages/special requests to my order?
A: Sure! Make sure to add a note to your order at the checkout page on what you want written - we'll do our best to fulfill the request.
Please note CATDAD is not responsible if your package ends up missing/lost during transit. We recommend contacting your local post office first before emailing us.